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FAQ & Support Articles
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About Canyon + -
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Showroom
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Showroom
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All
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Buying Advice + -
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All
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Sizes
-
Quality
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Showroom
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Bikes & More
-
-
-
-
Bike models + -
-
All
-
Road
-
MTB
-
E-Bike
-
Gravel
-
City & Trekking
-
WMN
-
-
-
-
Order & Payment + -
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All
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Payment Methods
-
Availability
-
Order change & Cancellation request
-
Taxes, Customs & Exports
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-
-
-
Shipping & Pickup + -
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All
-
Shipping information
-
Order status
-
Bike Guard
-
Showroom pickup
-
-
-
-
Technical issues + -
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All
-
Bike setup
-
Components & Manufacturer information
-
Exploded drawings
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Inspection, Repair & Conversion
-
Packing the bike
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Quick Start Guides
-
Recalls & Safety instructions
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-
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Returns & Refunds + -
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All
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Return process
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Right of return
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Showroom return
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Complaints & claims + -
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All
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Guarantee & Warranty
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Inspection & Repairs
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Components & Manufacturer information
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-
-
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About Canyon + -
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All
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News
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Company
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Direct dispatch
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Press enquiries
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Recalls & Safety instructions
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Showroom
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There are multiple ways to try out our bikes.
Visit the Canyon Showroom in Koblenz, Germany
If you visit the Canyon Showroom in Koblenz, you can ride all our latest bikes and get expert buying advice from the Canyon Crew. For more information, see the Showroom page.
Meet us at various international events, bike testing days and our cycling festivals in Koblenz
We are present at many international bike events, and we also organise our own cycling festivals in Koblenz where you can try out our bikes. At our test ride days, we always bring along a range of models specially selected for the location. For an overview of events where you can get to know us and our bikes, see the Event page.
Rent a bike from a Canyon Official Partner
We have an extensive range of Canyon Official Partners operating across Europe. These organisations, mostly hotels and specialist bike rental companies, offer rental services for a range of Canyon bikes. It’s ideal for extensive testing sessions or cycling holidays. For a complete list of Official Partners and more information about the services they offer, see the Canyon Official Partners page.
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Information about Canyon Showroom may be found on our Canyon Showroom page.
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The test bikes are available for visitors, customers and fans to try out at the Showroom. This means that it’s not possible to buy the actual bike that you try out. However, we do have many bikes at the Showroom that are ready to purchase and collect right now. You can find out more info about these Bikes to go on the In-stock Bikes page.
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To have your bike inspected by our service workshop, please arrange a workshop appointment with us in advance. You can do this easily via our contact form. There you can enter your bike and the type of service you require - so that we can allocate and answer your request in the best possible way and define an appointment with you. You can access the contact form here.
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You can come by our showroom in Koblenz at any time during our opening hours and without registration. Occasionally there may be waiting times, but registration is not necessary.
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We are pleased that you would like to test our bikes in our bike fleet. You can find all bikes currently available for test rides in our showroom in Koblenz here.
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During your visit to the showroom in Koblenz, you can park either directly in front of the Canyon Home or in the neighbouring Contel multi-level car park. You can park in the multi-level car park free of charge for three hours if you have your ticket stamped at the showroom entrance. The parking is free of charge in Canyon Home.
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